APRIL International wins Service Provider award at the Insurance CX Awards 2024

The awards celebrate outstanding customer service efforts within the insurance marketplace. This achievement underscores APRIL International's dedication to providing unparalleled service excellence to both brokers and policyholders within the international private medical insurance sector.

APRIL International was recognised for its commitment to enhancing its products and services to meet its customers’ ever-changing needs. It focuses on delivering innovation and digitisation across its business offering to make processes simple and straightforward, whilst at the same time maintaining a highly personalised approach to its customers across the globe. 

The Company understands the value of having a large local presence in the different international markets it operates in. Its global footprint helps to facilitate smoother operations and better decision-making processes for members. APRIL International also works hard to control costs for its customers, which includes preserving sustainable premium increases and using its extensive source of medical data to balance reasonable costs for members against the right medical treatment.

Commenting on the award win, Joe Thomas, Managing Director at APRIL International UK, expressed gratitude for the award and reiterated the Company's ongoing commitment to delivering exceptional service standards: