Log in to your Customer Area

Please refer to the list of insurance plans below to find the name of your Customer Area. Then, click on the Area corresponding to your contract:

  • Access and download your documents (insurance card, insurance certificate, etc.).

  • Track your payments, download calls for contributions, and pay online if you are the policyholder.

  • View your latest reimbursements and download your statements if you are a beneficiary.

  • Access and modify your personal information (address, bank details, etc.)

You can also use the Easy Claim app to access the same features!

Find your Customer Area using the name of your policy:

APRIL International Care France :

  • MyHEALTH International

  • MyHEALTH France

  • Ma Santé Frontaliers

  • NedExpat

  • My Travel Cover (+ WHP/Round the world/Schengen)

  • MyStudies Cover

  • Expat Student

  • V.I. Xclusive

  • Ambassade, Magellan, Crystal Studies

APRIL Asia & Middle East :

  • MyHEALTH China

  • MyHEALTH Dubai

  • MyHEALTH Hong Kong

  • MyHEALTH Indonesia

  • MyHEALTH Philippines

  • MyHEALTH Singapore

  • MyHEALTH Thailand

  • MyHEALTH Vietnam

  • PallasHEALTH Hong Kong

  • PallasHEALTH Singapore

  • Insignia Global Health

APRIL International UK :

The Customer Area is not available for these policies:

  • Long-term International Health Insurance Plan

  • Short-term International Health Insurance Plan

  • Student International Health Insurance Plan

  • Group International Health Insurance Plan

For more information about how to make a claim if you have a long-term or group policy, click here.

Alternatively, for more information about how to make a claim if you have a short-term or student policy, click here.

Any questions?

Go to the FAQ or contact us via our contact form.

First connection to your Customer Area?

Make sure that your account was activated. This is a necessary step to be able to use your Customer Area and your online services.